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No; 130, perawanguwa, hanguranketha, hanguranketha, N/A, 20710, Sri Lanka
Shipping Policy
At Sampath Hardware / Sampath Traders, we aim to provide fast and reliable delivery services for our customers. Orders are processed during business hours and delivery times may vary depending on the location and product availability.
- Delivery available within selected areas.
- Large or heavy items may require additional delivery arrangements.
- Customers will be contacted to confirm delivery details after placing an order.
- Delivery charges may vary depending on distance and item size.
- We strive to ensure all products are securely packed before dispatch.
For urgent orders or special delivery requests, please contact our store directly.
Refund Policy
Refund Policy
Customer satisfaction is important to us. If you receive a damaged or incorrect item, please contact us within 3 days of purchase or delivery.
- Refunds are applicable only for defective, damaged, or incorrect products.
- Products must be returned in original condition with proof of purchase.
- Refund approval is subject to product inspection.
- Certain items such as custom orders or used products may not be eligible for refunds.
- Approved refunds will be processed within a reasonable timeframe.
Cancellation / Return / Exchange Policy
Cancellation / Return / Exchange Policy
We accept returns and exchanges under the following conditions:
- Items must be unused and in original packaging.
- Return or exchange requests should be made within 3 days of purchase.
- Exchanges are subject to product availability.
- Customers are responsible for returning items safely to the store unless the issue was caused by our error.
- Orders that have already been dispatched may not be eligible for cancellation.
For assistance regarding returns, exchanges, or cancellations, please contact Sampath Hardware / Sampath Traders directly.